Jai Toys

Shipping Policy – Jai Toys

Thank you for choosing Jai Toys for your toy needs! We strive to make your shopping experience as seamless and enjoyable as possible. Below, you’ll find all the details regarding our shipping policy:

Shipping Rates and Methods:

• We offer various shipping options to cater to your needs, including standard and express shipping.
• Shipping rates are calculated based on the weight of the package, destination, and selected shipping method. You can view the shipping cost during checkout before completing your purchase.
• Free shipping is available for orders exceeding a certain amount, which will be clearly stated on the website.
• As a promotion, we are offering free standard shipping on all orders! Please write to us if you require express shipping.

Processing Time:

• Orders are typically processed and shipped within 1-2 business days of purchase.
• During peak seasons or promotional periods, processing times may be slightly longer. Any delays will be communicated to you promptly.

Delivery Time:

• Delivery times vary depending on your location and the shipping method selected.
• Please write to us for specific destination guides.

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email containing tracking information.
• You can track the status of your shipment using the provided tracking number (express shipping option) on our website or through the carrier’s website.

Shipping Restrictions:

• Some products may have shipping restrictions due to size, weight, or regulatory requirements. These restrictions will be clearly stated on the product page.
• We currently do not ship to P.O. boxes or APO/FPO addresses.

Order Changes and Cancellations:

• If you need to make changes to your order or cancel it, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but once an order has been processed and shipped, changes may not be possible.

Lost or Damaged Shipments:

• In the rare event that your shipment is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.

Contact Us:

• If you have any questions or concerns regarding our shipping policy or your order, please don’t hesitate to contact our customer service team. We’re here to help!

Thank you for choosing Jai Toys! We appreciate your business and hope you enjoy your shopping experience with us.